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- Contents
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Table of Contents
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Table of Contents
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List of Abbreviations
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Logistics Information
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Terminal Label
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Figure 1: Terminal Label
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Figure 2: MAC Address Label
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Packaging
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VALINA Spare Parts
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Approvals
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Certifications
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Approvals Related to Use in a Railway/ Tramway Environment
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VALINA Key Features
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Contactless Cards/Devices
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Chip (Contact) Cards
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Magstripe Cards
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Key Hardware Features Include
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Figure 3: Card Reading with VALINA
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Network Considerations
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Appearance
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Figure 4: VALINA and PIN Privacy Shield - Example
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Figure 5: VALINA - Front View (Left) and Back View
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Safety
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Operating Safety
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Repairs and End-Of-Life
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Security Recommendations
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Integrators
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Merchants
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Installing VALINA
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Figure 6: General Dimensions
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Figure 7: Opening in Front Plane and Positioning Studs
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Selecting a Location
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Packaging
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Figure 8: Maximum Inclination for Mounting
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Installing the Terminal
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Figure 9: Power Connections - Microfit (Left), MDB (Centre), RS232 (Right)
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Figure 10: Strain-Relief Points on VALINA Mounting-Plates
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Figure 11: VALINA with TELECOM Cover in Place
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Figure 12: Fitting SAM Cards
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Figure 13: Inserting the Micro SD Card
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Installing the 4G Antenna
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Figure 14: 4G Antenna for VALINA - Components
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Installing the 4G Communications Board
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Figure 15: TELECOM Cover
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Figure 16: 4G Communications Board
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Ports and Pin-Outs
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RS-232 Interface
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Ethernet 10/100 Mbit
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USB-A (Host) Interface
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USB-B (Device) Interface
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Figure 17: Power Supply/Data Connectors on the VALINA
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Power Supply - TTL
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Power Supply - MDB
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Proximity Sensor
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Power Management
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Figure 18: Double-Pulse Timing for Wake-Up
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Jtag/Debug Port
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Figure 19: Jtag/Debug Port
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Cleaning
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Repairs and End-Of-Life
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Step by Step
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Appendix Technical Specifications
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Optional Accessories
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Environmental Conditions
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Software
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VALINA
Integration guide
Digital Payments
for a Trusted World
Table ofContents
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Summary of Contents for Worldline VALINA
- Page 1 VALINA Integration guide Digital Payments for a Trusted World...
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Page 2: Table Of Contents
Contents Listofabbreviations Logisticsinformation Terminallabel Packaging Palleting VALINAspareparts Approvals Certifications Approvalsrelatedtouseinarailway/ t ramwayenvironment VALINAkeyfeatures Contactlesscards/devices Chip(contact)cards Magstripecards Keyhardwarefeaturesinclude Networkconsiderations Appearance Safety Operatingsafety Repairsandend-of-life Securityrecommendations Integrators Merchants InstallingVALINA Selectingalocation Packaging Installingtheterminal Installingthe4Gantenna Installingthe4Gcommunicationsboard Portsandpin-outs RS-232interface Ethernet10/100Mbit USB-A(host)interface USB-B(device)interface Powersupply–TTL Powersupply–MDB Proximitysensor Powermanagement... - Page 3 Figures Figure1: Terminallabel Figure2: MACaddresslabel Figure3: CardreadingwithVALINA Figure4: VALINAandPINprivacyshield–example Figure5: VALINA–frontview(left)andbackview Figure6: Generaldimensions Figure7: Openinginfrontplaneandpositioningstuds Figure8: Maximuminclinationformounting Figure9: Powerconnections–Microfit(left),MDB(centre),RS232(right) Figure10:Strain-reliefpointsonVALINAmounting-plates Figure11: VALINAwithTELECOMcoverinplace Figure12:FittingSAMcards Figure13:InsertingthemicroSDcard Figure14:4GantennaforVALINA–components Figure15:TELECOMcover Figure16:4Gcommunicationsboard Figure17: Powersupply/dataconnectorsontheVALINA Figure18:Double-pulsetimingforwake-up Figure19:JTAG/Debugport...
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Page 4: List Of Abbreviations
1 List of abbreviations EuropayMastercardVisa(cardpaymenttransactions) Electromagneticcompatibility(electric) ElectronicCashRegister PCIPTS PaymentCardIndustryPINTransactionSecurity FederalCommunicationsCommission NearFieldCommunication WEEE WasteofElectricalandElectronicEquipment VMC VendingMachineController Theinformationprovidedinthisdocumentationhasbeencompiled whichrelatetoinstancesofmaterialorimmaterialdamage,whichare withthegreatestlevelofcare.Duetofurtherdevelopmentsinthe attributabletotheuseornon-useoftheinformationprovidedand/or fieldofelectronicpaymenttransactions,aswellasthetechnology, theuseofincorrectorincompleteinformation,areexcludedinprinci- changesmayoccurthatleadtodeviationsfromtheseinstructions. pleinsofarasnodeliberateorgrosslynegligentmisconductmaybe provenwithrespectto W orldline. W orldlineshallthereforeacceptnoliabilityfortheup-to- d ateness, completenessoraccuracyoftheinformationprovidedintheseoper- Pleasevisitourhomepageworldline.com/merchant-servicestoview atinginstructions.Anyclaimsforliabilityassertedagainst W orldline themostup-to-dateversionofthisdocument. -
Page 5: Logistics Information
2 Logistics information TERMINALLABEL Examplesofproductlabelsareprovidedtoshowwhatinformationisgivenoneachlabel.Minordifferencesinlayoutmayoccur. TheVALINAterminallabelshows: • M aker’sname:WorldlineSA/NV • M odelname:VALINA • A rticlenumber,referringtothespecificterminalhardware. Thisnumberidentifiesthespecificterminalhardwareand customisations,andisusedforcertificationpurposes.Itis notthesameasthecommercialarticlenumbermentioned onthepackagingbox,whichiscustomer-specific. • S erialnumber: –human-readable,forexampleSerialN°:ABC1234 –barcode • P roductiondateintheformatyywk,so1549 forweek49in2015 • C ountryoforigin:MadeinIndonesia Figure1: Terminallabel • V oltageandcurrent:12 V 2A • S afetylabels,forexampleCE,FCC... -
Page 6: Packaging
• E uropeandirective1907/2006/EUonRegistration,Evalu- • P CIPTS ation,AuthorisationandRestrictionofChemicals(REACH), • E Udirective2014/53/EU(RED–radioequipmentdirective) intendedtoensurechemicalsareproducedandusedin • E Udirective2014/35/EU(LVD–lowvoltagedirective) waysthatleadtotheminimisationofsignificantadverse • E Udirective2014/30/EU(EMC–electromagneticcom- effectsonhumanhealthandtheenvironment. patibilitydirective) • E uropeandirective2012/19/EUonWasteElectricaland E lectronicEquipment(WEEE),encouragingcollection, t reatment,recyclingandrecoveryofsuchitems. • T heVALINAislabelledwiththeWEEE-logo. -
Page 7: Approvals Related ToUse In ARailway/ TramwayEnvironment
FCC 47 part 15 APPROVALSRELATEDTOUSEINARAILWAY/ Theequipmenthasbeentestedandfoundcomplianttothe TRAMWAYENVIRONMENT requirementsoftheFCC47part15fordigitaldevices. Vibrations IC ICES-003 and RSS-210 Equipmentusedinarailway/tramwayenvironmentsmustbe ThisclassBequipmenthasbeentestedandfoundcompliant abletoresistvibrationsinthevehicleswhereitisinstalled, toCanadianICES-003andRSS-210fordigitaldevices. asmeasuredbyIECstandard60068. FCC rules: 15.105 EN50155 Theequipmenthasbeentestedandfoundtocomplywiththe Railwayapplications.Rollingstock.Electronicequipment. limitsforaClassBdigitaldevice,pursuanttoPart15ofthe FCCRules.Theselimitsaredesignedtoprovidereasonable EN50125-1 protectionagainstharmfulinterferenceinaresidentialinstal- Railwayapplications.Environmentalconditionsforequipment. lation.Thisequipmentgenerates,usesandcanradiateradio Rollingstockandon-boardequipment. frequencyenergyand,ifnotinstalledandusedinaccordance withtheinstructions,maycauseharmfulinterferenceto Electromagnetic interference radiocommunications.However,thereisnoguaranteethat IncludedinEUdirective2014/53/EU(RED–radioequipment interferencewillnotoccurinaparticularinstallation.Ifthis directive) equipmentdoescauseharmfulinterferencetoradioortele- visionreception,whichcanbedeterminedbyturningthe Lightning-strikes equipmentoffandon,theuserisencouragedtotrytocorrect... -
Page 8: Valina Key Features
4 VALINA key features TheVALINAisanintelligentall-in-oneterminalforunattended TheVALINAhasbeendesignedtoprovideacompletesolution paymentswithandwithoutPIN,supportingarangeofstand- forEMVpayments,andcanruneithernewly-developed ardsincludingEMVandMifare.Ithandlespaymentsbychip Androidappsorlegacyapps(writtenfortheMAPSplatform) card,NFCcardsanddevices,andmagstripecard. fromWorldline.ItisPCIcertified,SREDincluded. Figure3: CardreadingwithVALINA CONTACTLESSCARDS/DEVICES KEYHARDWAREFEATURESINCLUDE: The“landingzone”forcontactlesspaymentsis: • 3 .5"touchTFTcolourdisplayforanenjoyablepayment • E asilyrecognizableandaccessible e xperience • M arkedbythecontactlesssymbol • S mallfootprintmatchesEVA/CVS1.3standardsfor Thecontactlesssymbolisplacedwherethesignalis S tandardDoorModule(SDM)dimensions,makingintegra- s trongestandshowsthe“landingzone”wherecustomers tionin v endingmachineseasy. -
Page 9: Network Considerations
NETWORKCONSIDERATIONS BecauseSpicapackagesfortheVALINAaresignificantly largerthantheirolderSAMOAequivalents,broadband TherearetwooptionsforconnectingaVALINAtotheoutside throughputandlatencybecomemorecritical.Teleloadinghas world: specificrequirements,includingaminimumtransfer-rate • i ntegratedcommscardsupportingmobilebroadband of4 kbpsover30seconds. (GPRS,EDGE,3G,4G) • o nboardethernetinterfacesupportinglandlinebroadband Acceptabletransfer-ratesandlatencyareeasiertoobtain usinglandlines. Please note that • Wecannotinfluence/takeresponsibilityforthequalityofanybroadbandsolution. • W ewillnotsupport(orparameterize)hybridsolutionssuchastheuseofmobilebroadbandrouters/modemsbehind the E thernetinterfacebecausethereistoomuchdependencyonthequalityprovidedbythemobileoperator,often impactedbydeepindoorsignalreceptionissuesorFaraday-cageimpactofthemachine. APPEARANCE Figure4: VALINAandPINprivacy shield–example Figure5: VALINA–frontview(left)andbackview Formoreinformationonconnectors,seePortsandpin-outs,onpage19. Formoreinformationonintegrationdimensions,seeGeneraldimensions,onpage12. -
Page 10: Safety
• u seonlythepoweradaptorsupplied,orapoweradaptor functioning,breakdownsoranyanomalythatmayresultfrom compliantwiththeappropriatespecifications. incorrecthandlingoftheVALINA.Wedeclineanyliabilityif • d isconnectthepoweradaptorbeforecleaningthehousing theinstructionsandprecautionscontainedinthismanualare andforservicingorrepair. notobserved. Never IfyounoticethatanyVALINAcomponentblocks,doesnotfit, • d rop,throw,slamorvibratetheVALINA. orshowsanyothermalfunction,contactourlocalserviceteam. • l etoil,waterorotherliquidsentertheVALINA. Donottrytorepairoralteritinanyway. • u seextensioncablestoextendthepowercablebetween thepoweradaptorandtheVALINA. • c onnectanyunusedcablestotheVALINA. Useonlyaccessories(poweradaptor,cablesandsoon)pro- videdbyusorbyanapprovedsource. • s tore,installorusetheVALINA – n earanysourceofexcessivevoltagefluctuations,... -
Page 11: Security Recommendations
6 Security recommendations SecurityfeaturesareintegratedatalllevelsoftheVALINA MERCHANTS design,fromtheexternalhousingtothe“system-on-chip” attheheartoftheterminal.Tocombatfraudfromexternal Forsecurityreasons,merchantsareadvisedtochecktheir sources,regularvisualchecksareessential. VALINAeveryworkingdayandmakesurethat: • t hereisnosignofunusualcablesconnectedanywhere INTEGRATORS ontheterminal. • t hereisnoforeignobjectineitherofthecard-readers. Integratorsmustimplementappropriateprocedurestoguar- • t heterminalisnotdisplayinganywarningmessage. anteethateveryinstallationonthefieldischeckedregularly. • t hehousingisnotvisiblydamaged. Thepurposeofthechecksistomakesurethat: • t heterminalserialnumber(onthelabel)corresponds • n ocamerahasbeensetuptotrackcardholderactivity. totheinventory. • n oskimmingdevicehasbeenattached. -
Page 12: Installing Valina
7 Installing VALINA • ReadOperatingsafety,onpage10,beforeyoustart • Makesurethevendingmachinehasthenecessaryfront installingaVALINA. panel/toppanelopeningsandspot-weldedconnection • Makesurethat: bolts,andthattheweldseamsarewithinpermittedlimits. – t hereisnosignofunusualcablesconnectedanywhere • Makesurethefrontpanelofthevendingmachineis ontheVALINA. smoothandrigidwithnounfinishededgesonanyofthe –thereisnoforeignobjectineitherofthecard-readers. holesoropenings. –theterminalisnotdisplayinganywarningmessage. • MakesuretheVALINAcannotberemovedfromthevending –thehousingisnotvisiblydamaged. machineafterintegration. – t heterminalserialnumber(onthelabel)corresponds totheinventory. 101.59 88.00 30.80 44.76 weldedstudsM4 × 25 Figure6: Generaldimensions Forexactmeasurements,includingtolerances,downloadtheVALINAmountinginstructionfrom worldline.com/merchant-services/download. Figure7: Openinginfrontplaneandpositioningstuds... -
Page 13: Selecting ALocation
• Selectalocationonthemachinethatisconveniently PINprivacy. a ccessible. • Fortheconvenienceofthetechnician,makesurethere • Onthefrontsideofthevendingmachine,makesurethat: issufficientspaceonthevendingmachineto: –theVALINAfitsinthemountingposition. –accessthegroundconnection. –theVALINAfacesthecardholderandwillbeclearlyvisible. – g uidethecableswithoutfoldingthem,anduse –thedisplayisreadable. cableties. –thecardslotisaccessible. – f itthemountingbracethatfastenstheterminaltightly • AvoidapositionthatexposestheVALINAtorainorhostile intothemachine weather. –accesstherearsideoftheVALINA. • MounttheVALINAvertically(recommended),andnever • Themaximumpermittedlengthofthecablebetweenthe lessthan50 °fromthehorizontal:thisreducestheriskof VALINAandthevendingmachinecontroller(VMC)is3 m. watergettingintothechip-cardreader. PACKAGING Quantity Item 50 ° 90 ° VALINA... -
Page 14: Installing The Terminal
INSTALLINGTHETERMINAL Step 2: Mount the VALINA in the vending machine 1. LineuptheVALINAwiththefrontpanelopeningonthe v endingmachine. 2.ClamptheEVAframetotherigidfrontplateofthemachine Note usingfourlocknuts. Ifyouaregoingtoinstalla4Gcommunicationsboard Note: Theselocknutsarenotincludedintheterminal andantenna,preparethevendingmachinefirst:see package. Installingthe4Gantenna,onpage17,forinstructions. 3.TightenthelocknutsinaZ-pattern. ToavoiddamagingtheVALINA,donotover-tightenthenuts. IfyouaregoingtoinstallaSIMcardor4Gcomms 0.7 Nmisrecommended,dependingonthematerialthe board(describedonpage18),completethistask frontplateismadefrom. beforeinstallingtheVALINAinthevendingmachine. AftermountingtheVALINAonthevendingmachine,continue byconnectingthepowerandcommunicationscables. Step 1: Check the gasket positioning Thelugs(pins)intherubbershouldfitintotheterminal openingsaboveandbelow. -
Page 15: Figure 10: Strain-Relief Points On Valina Mounting-Plates
Step 4: Power up VALINA and fasten cables 1. OpentheTELECOMcover TheVALINArequiresanexternalpowersupply,usingone RemovetheretainingscrewoftheTELECOMcover ofthesethreeoptions: andopenthecover. • connector1–12 V DC2A(RJ45connector) • connector5–12 V DC2A(Microfitconnector) • connector6–24–45 V DC(MDBconnector) Note TheVALINAcannotbepoweredthroughanyother port.Toreducewearontheconnectors,use acabletietofastenthecablestothestrain-relief pointsontheVALINAmounting- p lates. 6 MDB Figure11: VALINAwithTELECOMcover inplace 2.OpentheSAMholderandinsertSAMcard. OpentheSAMholder(withthetwobar-codelabelson) andinsertoneortwoSAMcardsasshown. -
Page 16: Figure 13: Inserting The Micro Sd Card
Step 6: Install micro SD card – optional 1. OpentheTELECOMcover. RemovetheretainingscrewoftheTELECOMcover andopenthecover. 2.InsertthemicroSDcardintheholderasshown. 6 MDB Figure13: InsertingthemicroSDcard Note Ifyouwillbeinstallinganoptionalcommunications board,donotclosetheTELECOMcoveryet. Ifyouareusingaretainingscrewforthecover,useone 8torxscrew(included).Donotover-tightenthescrew. -
Page 17: Installing The 4G Antenna
±0.8 Antennahousing SMAconnectorwithcouplingnuts Self-adhesivesealingpad Antennacablelabels Threadedtube Splitnut Cables(2000 mm) Splitwasher Figure14: 4GantennaforVALINA–components Step 1: Drill the mounting hole Step 5: Press the antenna firmly into position Drillthemountingholeinthetopofthevendingmachine. Themountingholemustbe20 mmindiameter,andit Step 6: Position the two cables is r ecommendedtodrillitinthecentreofthetoppanel. 1. Putthetwocablesinsidethesplitwasherandslipthe washeroverthethreadedtube. Step 2: Remove the split washer and split nut 2.Putthetwocablesinsidethesplitnut,andscrewthenut... -
Page 18: Installing The 4G Communications Board
1. SlidethemicroSIMcardcovertowardsthebottomofthe VALINAtounlockit. Figure16: 4Gcommunicationsboard 2.Openthecover,insertthemicroSIMcardandclosethe cover. 3.SlidethemicroSIMcardcovertowardsthetopofthe VALINAtolockit. Step 5: Connect cables to 4G communications board 1. Removeandthrowawaythetwoknock-outsonthe Step 4: Fit the 4G communications board in the VALINA T ELECOMcover. 1. Holdthe4GcommunicationsboardwiththetwoSMA 2.ReplacetheTELECOMcover,guidingthetwoSMA c onnectorsfacingyouandatthelefthandsideoftheboard. c onnectorsthroughtheholes. 2.Slidethe4Gcommunicationsboardundertheclipson 3.Replacethe8torxscrewfortheTELECOMcover; theleft. -
Page 19: Ports And Pin-Outs
8 Ports and pin-outs TherearesixsocketsatthebackoftheVALINA: Note • fourfordata/peripherals VALINAcannotbepoweredthroughthe • oneforpowersupplyanddata/peripherals E thernet i nterface. • oneforpowersupplyonly TheVALINAispoweredfromanexternalpoweradaptor throughport5(TTL),port6(MDB)orport1(RJ45). Pinout for Ethernet 10 Mbit connector T heVALINAisCEcertifiedincombinationwiththe P ower t ech Description Direction ADS0271-Badaptor.Ifanyotherpowersupplyisused, theyhavetobecompliantwithlocalsafetyrequirements andregulations. USB-A(HOST)INTERFACE TheVALINAisfittedwithaUSB2.0highspeed(upto 480 Mbps)hostinterface,whichcanbeusedtoconnect toaUSBstickorotherstoragedevice. Note VALINAcannotbepoweredthroughtheUSBhost Figure17: Powersupply/dataconnectorsontheVALINA interface:italwaysneedsanexternalpowersupply. -
Page 20: Power Supply - Ttl
POWERMANAGEMENT Pinout for USB-B interface Description Direction VALINAisequippedwithsmartpowermanagementprofiles. Eachprofileputstheterminalinadifferentstateandsupports differentwaystowakeuptheterminal.Usingthedifferent D– bidirectional p rofilesinasmartwaywillminimisetheamountofenergythe VALINArequireswhennotinuseforatransaction.Theinfor- bidirectional mationbelowisindicative.Measurementsinthefieldmay differ,dependingonapplicationsthatmightcallforadditional resources. POWERSUPPLY–TTL Stand-by profile TheTTLinterfaceisasurface-mounted,dual-row,6circuit Consumption: connector(MolexMicrofitconnector)withapress-fitmetal • 0.019 W retentionclip. Wake-uppossibilities: Pinout for Microfit 43045-0616 interfaces • externaltriggerviatheTTLI/Ointerface • resetbuttonontheback(notaccessiblebycardholder) Direction • doublepulseviatheTTLI/Ointerface... -
Page 21: Jtag/Debug Port
9 JTAG/Debug port Fordevelopmentandrepairpurposes,theVALINAisequipped TheJTAG/DebugPortisalsoavailableviaapinheaderwith withaJTAG/Debugport,underneaththeTELECOMcover. apitchof1.27 mm,whichisavailableonprototypesand ThisportcanbeusedtoconnectaPACIFICDebugInterface developmentterminals. fordebuggingandloggingpurposes.Thisportcanalso beusedtoconnectaJTAGInterfaceforrepairandreflash Pinout for JTAG/Debug port – pinheader purposes. Description Description Thefollowinginterfacesareavailableonthisport: SRSTn • JTAG-interfacetowardstheASIC 3.3V • 3.3VUARTinterfacetowardsCore1(secured–UART_A3) • 3.3VUARTinterfacetowardsCore2(unsecured–UART_B3) UART4_RXD(debug) UART4_TXD(debug) UART5_RXD(debug) TRSTn UART5_TXD(debug) Figure19: JTAG/Debugport TheJTAG/Debugportusesaspring-loadedconnectorwith 2.54 mmpins. Pinout for JTAG/Debug port – springport... -
Page 22: Cleaning
• Letdirtenterthecardreaders. 3.Cleanthedisplaywithasoftdryanti-staticcleaningcloth. • Usedetergents,solvents,alcoholorabrasiveproducts. 4.Cleancardreaderseverytwoweeks,withanappropriate Theseproductsmaydamagethesurfaceandmake cleaningcard.Contactyourlocalserviceteamforinforma- t rans p arentpartsopaque. tionaboutcleaningcards. Aftercleaning,donotforgettore-connecttheequipment. 11 Repairs and end-of-life Allservicingotherthantheactionsdescribedinthismanual STEPBYSTEP mustbeperformedbyourlocalserviceteam. Inspecttheterminalforcompleteness,signsofintrusionand WhenaVALINAoranyofitsaccessoriesisattheendofits tampering,asexplainedunderSecurityrecommendations, life,itmustnotbesimplythrownaway,givenawayorsoldon. onpage11. Asterminalowner,youareresponsibleforthecorrectdecom- missioningofterminalsandtheircomponentsoraccessories Ifyoufindanyevidenceoftampering,reporttheproblemto attheirendoflife. usandkeeptheterminalavailableforpossibleforensic inves t igation. Rememberthat: 1. Ifyoudonotfindanyevidenceoftampering,disposeofthe • Securityawarenessrequireserasingcryptographiccompo- terminalfollowinglocalrulesandregulationsfordisposal nentssecurelyandcompletely. -
Page 23: Appendix Technical Specifications
Dust-/waterproof rating IP65 Processing capabilities Hardwarecryptographicaccelerators Protection classification vandal-proofclassIK09 Memory 512MbytesRAM SOFTWARE 4GigabytesFlash memoryMicroUSD • AndroidandLinux®OS • Linux-baseddevelopmentkit(CandJava™) Power supply • Securedremotedownloadofsoftware 12 V DC,2A(whenusingMicrofit) 24–45 V DC(whenusingMDB) Proximitydetector Weight 573 g Your local point of contact can be found at: worldline.com/merchant-services/contacts...